Privacy Policy for Hifeno

At Hifeno, located at 301 Front Street West, Toronto, ON M5V 2T6, Canada (Business ID 415823468), we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you visit https://hifeno.com or engage with our senior legal services. Last updated: January 1, 2025.

1. Information We Collect

We collect information that you provide directly and information that is automatically collected when you access our Site.

• Directly Provided Data: Name, email address, phone number, case details, and any documents or notes you upload in connection with your inquiry.
• Automatically Collected Data: IP address, browser type, device identifiers, pages visited, and time stamps for analytics and technical support.

2. Use of Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations;
• Provide and manage legal assistance tailored to your needs;
• Maintain and improve our Site functionality and user experience;
• Monitor compliance with our terms and policies;
• Send periodic updates or notices relevant to our services.

3. Cookies and Tracking Technologies

Hifeno uses cookies and similar technologies to enhance your experience, understand usage patterns, and support site security. Cookies may include:

• Essential Cookies: Required for core site functions (e.g., session management).
• Analytics Cookies: Collect aggregated data about site traffic and user behavior.
• Preference Cookies: Remember display preferences and language settings.

You can disable cookies through your browser settings, but please note that some parts of the Site may not function properly without them.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you certain rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You may receive your data in a structured, commonly used format.
• Right to Object: You can object to certain processing activities, such as direct outreach or analytics.

To exercise these rights, please contact us using the details in Section 8 below.

5. Data Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. Access to your data is limited to authorized personnel with a legitimate need.

6. Third-Party Services

We may use trusted third-party service providers for hosting, analytics, and communication. These providers are contractually bound to protect personal data and use it only as instructed by Hifeno.

7. Links to Other Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Contact Information

If you have questions or wish to submit requests regarding this Privacy Policy, please reach out to us:

• Phone: +14165240461
• Mail: Hifeno, 301 Front Street West, Toronto, ON M5V 2T6, Canada
• Online: Contact Form

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The date at the top of this document indicates when it was last revised. Continued use of the Site after any updates constitutes acceptance of the revised policy.

Thank you for trusting Hifeno with your personal information. We are dedicated to maintaining transparency and protecting your privacy at every step.